How to Fix Netflix Password Is Incorrect Error: Simple Solutions

Even when you add the proper credentials, it’s not unusual to receive the wrong password error on Netflix.

Many people have reported this error over the past few months, and it is most likely a server-side security protocol.

This is merely a method of safeguarding your account from unauthorized access or private intrusions.

However, it displays an error message that the credentials you are adding are incorrect rather than immediately stating that you are not authorized to access the account or that the account is blocked.

This error message typically appears when a user logs into too many different computers or when a user has too many IP addresses assigned to their account.

So there’s a chance you’ll encounter this error if you’re using a new device or connecting from a different location.

Check your Credentials

Before making any changes on your end, it is better to double-check the credentials you are adding, even if you think the error message is not the result of incorrect credentials.

It’s possible that you have misplaced your Netflix login information and are using a username or password from another social media account.

You can check your account credentials on Netflix.

How to check account credentials on Netflix?

Follow these steps:

• Launch Netflix in your browser.
• Choose “Forgot your password”.
• You will then be directed to the Netflix Log In Help page..
• Choose ‘I don’t remember my email or phone.
• You will be asked to enter your first and last names as well as your credit card number on the page.
• Click Find Account after adding the necessary information.
• Verify your login information by adhering to the on-screen instructions.

Clear your Cache and Delete Cookies

The best way to resolve a wrong password error when using Netflix on a new browser is to clear the cache and cookies of your browser.

Any temporary bugs in the cache or cookies that may be the source of the error will be removed as a result.

If the error keeps occurring when you try to log into your Netflix account, don’t try too many times; otherwise, you won’t be able to log in to the account on that device again.

Try logging into the account again in a new tab after clearing the browser’s cache and cookies in the settings.

Resetting your Netflix Password through Email

You might need to change your Netflix password if clearing the cache and cookies does not work.

You won‘t be able to log in with the same details again because your account was probably blocked.

Using your email to reset your Netflix password is the recommended method.

How to reset Netflix password through email?

Follow these steps:

• Launch Netflix in a web browser.
• Then click “Forgot your password”.
• This will direct you to the Log In Help page for Netflix.
• Click the “email option”.
• Type your email address in the white box.
• Click on Email me.
• Check your email inbox and Look for Netflix’s email.
• To reset the account password, adhere to the email’s instructions.

Ensure that you log out of every connected device as well to prevent the account from being linked to too many IP addresses at once.

Reset your Netflix password via SMS

You can also use SMS to change your Netflix password if you can’t access your email account or can’t remember your login information.

It is an easy process that doesn’t take very long.

Use these steps to change your Netflix password via SMS:

• Launch Netflix in a new tab.
• Click “forgot password”.
• This will redirect you to Netflix’s Log In Help page.
• Click the SMS option.
• Type your Phone number in the white box.
• Click on Message me.
• Go to your email inbox and Look for Netflix’s email.
• To reset the account password, adhere to the email’s instructions.

Ensure that you log out of every connected device as well to prevent the account from being linked to too many IP addresses at once.

Log out of Netflix on all of your devices.

The fact that your account is logged into too many devices and that the password is linked to multiple IP addresses is one of the primary causes of receiving the wrong password error has already been mentioned.

After changing the password, you need to log out of every connected device.

How to log out of Netflix from all your devices?

Follow these steps:

• Launch Netflix on your web browser.
• Log in to your account.
• Click on account.
• Go to settings.
• Select by clicking Sign Out of All Devices.
• Sign out after that to finish the procedure.

Once you are through, you can use your preferred device to launch the Netflix app and sign in using the new password.

Find out if the Netflix servers are down.

If you have changed your password and logged out of all connected devices but are still unable to access your account, there may be a server problem.

You won’t be able to access the website or stream media if Netflix’s servers are down.

The team’s scheduled maintenance on the servers may also result in a brief interruption.

You can check the dedicated status page to see if the Netflix servers are down. You can view the current state of Netflix’s servers on this page.

There are additional third-party platforms, such as the down detector, that can assist you in learning the status of a specific platform and receiving updates on the problems encountered over the previous 24 hours.

Turn off your VPN

Many of us eventually resort to using VPN in order to remain anonymous online.

However, users who use VPN software on their computers to stream Netflix content have been flagged by the service.

Due to legal restrictions, the platform only offers movies, TV shows, and documentaries in certain regions.

Additionally, the VPN you are using may disrupt your internet connection, making it challenging for the device to connect to Netflix’s servers.

Therefore, it is best to disable your VPN before accessing your Netflix account if you are using one.

Delete any Netflix app data from your smartphone.

You can try to clear the app data on your phone if you are using Netflix on your phone and keep receiving the wrong credentials error. Cache and cookies are temporary data that the phone stores from the app. Sometimes, a flaw or error in these causes the app to stop functioning correctly.

How to clear the Netflix app data on your Android phone?

Follow these steps:

• Go to settings.
• Choose and click Apps or Applications.
• Click Manage Applications, Application Manager, or Manage All Apps.
• Find and open Netflix.
• Click Storage.
• Click Clear Data or Clear Storage.
• After that, launch the app and attempt to log onto the system once more.

How to clear the Netflix app data on your iPhone?

• Open phone settings.
• Scroll to find and open the Netflix app.
• Find the clear cache option.
• If the toggle is green, tap it to clear the app’s cache.
• After this, open the app and try logging onto the platform again.

Restart your Device.

On electronic devices, bugs in the operating system are common. However, if these problems are only momentary, restarting the device will quickly resolve them. The system resources are refreshed and any transient bugs or glitches are eliminated when the device is restarted.

Therefore, it is best to restart your device if you still can’t access it after changing your password and clearing the temporary memory.

Install Netflix again

Reinstalling the Netflix app is your final option for fixing this problem independently. There’s a chance that a failed update or a service outage has corrupted the installation files for the app.

You will need to reinstall the application in either scenario. You only need to uninstall the application from the settings on both Android and iOS devices, then reinstall it from the App Store or the Play Store.

You can uninstall apps on all iOS and new Android phones by long-pressing the app icon and choosing uninstall.

Contact Support

You might need to get in touch with Netflix customer service if you’re still having trouble accessing your profile. To do this, go to the Netflix Help Center and report the problem you’re having. Make sure to include all pertinent information, such as your account information, the device you are using, and, if practical, a screenshot of the error.

In addition, you can look through the articles in the help center to find solutions to your problems.

Conclusions Regarding the Wrong Password Error

It can be very frustrating to be unable to log into your account despite using the correct credentials. However, there are a number of underlying causes for this, such as viruses or malware. These may prevent some applications from operating properly on your device.

Viruses frequently commandeer system resources and impede both the device’s and its applications’ functionality.

Run a full system scan on your device and remove any suspicious files to make sure it is virus-free.

Restart your device after this is finished, then try to launch Netflix once more.