8 Technical Manager Posts SA Youth vacancies 2022 ElijahMuna, September 28, 2022March 27, 2023 SA Youth vacancies 2022: Technical Manager Position (8 POST), Technical Manager Posts SA Youth ,SA Youth Technical Manager vacancies 8 Technical Manager Posts SA Youth vacancies 2022, Enav8 Field Marketing Service, We have a new exiting job opportunity to share with you Location: Johannesburg, Gauteng Date posted: 16 September 2022 Closing date: 21 September 2022 Job type: Full-time / permanent REFERENCE NUMBER: 537421 Role description for Technical Manager Posts SA Youth Collection of feedback regarding quality of products, fault report/result and follow up and follow through. Market quality management. To train new employees of service centre and call centre personnel in technical knowledge of devices Product knowledge training, skills improvement & organize training and tests Support outsource repair centre, authorized service centre & official service centre with technical supports Monitor maintenance skills, anti-static protective & maintenance tools & guide Monitor and analyse report of return from store visits and survey Cooperation with headquarters and finish HQ designated tasks Responsible for the assessment results Approval of Aftersales tools and monitor test results Market survey, maintain good business relationship with stakeholders Role requirement for Technical Manager Posts SA Youth Relevant qualifications or certificate Minimum +3 years’ experience in technical support and management role in telecommunication industry Practical experience in technical support and testing field in Aftersales Advance in Microsoft suit, especially Excel skills (VLOOKUP ) Excellent repair and trouble shooting skills in mobile devices Minimum 2 year training experience in Aftersale field Understanding the importance of quality in service Good communication and interpersonal skills Strong problem solving skills Enthusiastic and patience to meet customer satisfaction A strong sense of responsibility, team spirit and cooperative culture and behaviour Open minded, working well under pressure Strong dispute resolution and able to handle criticism in a positive manner Able to follow instructions and meet deadlines required by headquarters and HOD Flexible to travel national wide if required and requested Ad-Hoc duties and project as and when required Availability: ASAP Job Alerts